v2board/app/Http/Controllers/Admin/TicketController.php

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<?php
namespace App\Http\Controllers\Admin;
use Illuminate\Http\Request;
use App\Http\Controllers\Controller;
use App\Models\Ticket;
use App\Models\TicketMessage;
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use Illuminate\Support\Facades\DB;
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class TicketController extends Controller
{
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public function fetch (Request $request) {
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if ($request->input('id')) {
$ticket = Ticket::where('id', $request->input('id'))
->first();
if (!$ticket) {
abort(500, '工单不存在');
}
$ticket['message'] = TicketMessage::where('ticket_id', $ticket->id)->get();
for ($i = 0; $i < count($ticket['message']); $i++) {
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if ($ticket['message'][$i]['user_id'] !== $ticket->user_id) {
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$ticket['message'][$i]['is_me'] = true;
} else {
$ticket['message'][$i]['is_me'] = false;
}
}
return response([
'data' => $ticket
]);
}
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$ticket = Ticket::orderBy('created_at', 'DESC')
->get();
for ($i = 0; $i < count($ticket); $i++) {
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if ($ticket[$i]['last_reply_user_id'] == $request->session()->get('id')) {
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$ticket[$i]['reply_status'] = 0;
} else {
$ticket[$i]['reply_status'] = 1;
}
}
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return response([
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'data' => $ticket
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]);
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}
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public function reply (Request $request) {
if (empty($request->input('id'))) {
abort(500, '参数错误');
}
if (empty($request->input('message'))) {
abort(500, '消息不能为空');
}
$ticket = Ticket::where('id', $request->input('id'))
->first();
if (!$ticket) {
abort(500, '工单不存在');
}
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if ($ticket->status) {
abort(500, '工单已关闭,无法回复');
}
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DB::beginTransaction();
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$ticketMessage = TicketMessage::create([
'user_id' => $request->session()->get('id'),
'ticket_id' => $ticket->id,
'message' => $request->input('message')
]);
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$ticket->last_reply_user_id = $request->session()->get('id');
if (!$ticketMessage || !$ticket->save()) {
DB::rollback();
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abort(500, '工单回复失败');
}
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DB::commit();
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return response([
'data' => true
]);
}
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public function close (Request $request) {
if (empty($request->input('id'))) {
abort(500, '参数错误');
}
$ticket = Ticket::where('id', $request->input('id'))
->first();
if (!$ticket) {
abort(500, '工单不存在');
}
$ticket->status = 1;
if (!$ticket->save()) {
abort(500, '关闭失败');
}
return response([
'data' => true
]);
}
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}