update: telegram bot modularization

app/Plugins/Telegram/Commands/ReplyTicket.php

@@ -0,0 +1,38 @@
+<?php
+
+namespace App\Plugins\Telegram\Commands;
+
+use App\Models\User;
+use App\Plugins\Telegram\Telegram;
+use App\Services\TicketService;
+
+class ReplyTicket extends Telegram {
+    public $regex = '/[#](.*)/';
+    public $description = '获取帮助';
+
+    public function handle($message, $match = []) {
+        if (!$message->is_private) return;
+        $this->replayTicket($message, $match[1]);
+    }
+
+
+    private function replayTicket($msg, $ticketId)
+    {
+        $user = User::where('telegram_id', $msg->chat_id)->first();
+        if (!$user) {
+            abort(500, '用户不存在');
+        }
+        $ticketService = new TicketService();
+        if (!$msg->text) return;
+        if ($user->is_admin || $user->is_staff) {
+            $ticketService->replyByAdmin(
+                $ticketId,
+                $msg->text,
+                $user->id
+            );
+        }
+        $telegramService = $this->telegramService;
+        $telegramService->sendMessage($msg->chat_id, "#`{$ticketId}` 的工单已回复成功", 'markdown');
+        $telegramService->sendMessageWithAdmin("#`{$ticketId}` 的工单已由 {$user->email} 进行回复", true);
+    }
+}