feature: staff permission

app/Http/Controllers/Guest/TelegramController.php

@@ -184,7 +184,7 @@ class TelegramController extends Controller
             abort(500, '用户不存在');
         }
         $ticketService = new TicketService();
-        if ($user->is_admin) {
+        if ($user->is_admin || $user->is_staff) {
             $ticketService->replyByAdmin(
                 $ticketId,
                 $msg->text,
@@ -194,4 +194,6 @@ class TelegramController extends Controller
         $telegramService = new TelegramService();
         $telegramService->sendMessage($msg->chat_id, "#`{$ticketId}` 的工单已回复成功", 'markdown');
     }
+
+
 }

app/Http/Controllers/Staff/TicketController.php

@@ -0,0 +1,92 @@
+<?php
+
+namespace App\Http\Controllers\Staff;
+
+use App\Services\TicketService;
+use Illuminate\Http\Request;
+use App\Http\Controllers\Controller;
+use App\Models\Ticket;
+use App\Models\TicketMessage;
+
+class TicketController extends Controller
+{
+    public function fetch(Request $request)
+    {
+        if ($request->input('id')) {
+            $ticket = Ticket::where('id', $request->input('id'))
+                ->first();
+            if (!$ticket) {
+                abort(500, '工单不存在');
+            }
+            $ticket['message'] = TicketMessage::where('ticket_id', $ticket->id)->get();
+            for ($i = 0; $i < count($ticket['message']); $i++) {
+                if ($ticket['message'][$i]['user_id'] !== $ticket->user_id) {
+                    $ticket['message'][$i]['is_me'] = true;
+                } else {
+                    $ticket['message'][$i]['is_me'] = false;
+                }
+            }
+            return response([
+                'data' => $ticket
+            ]);
+        }
+        $current = $request->input('current') ? $request->input('current') : 1;
+        $pageSize = $request->input('pageSize') >= 10 ? $request->input('pageSize') : 10;
+        $model = Ticket::orderBy('created_at', 'DESC');
+        if ($request->input('status') !== NULL) {
+            $model->where('status', $request->input('status'));
+        }
+        $total = $model->count();
+        $res = $model->forPage($current, $pageSize)
+            ->get();
+        for ($i = 0; $i < count($res); $i++) {
+            if ($res[$i]['last_reply_user_id'] == $request->session()->get('id')) {
+                $res[$i]['reply_status'] = 0;
+            } else {
+                $res[$i]['reply_status'] = 1;
+            }
+        }
+        return response([
+            'data' => $res,
+            'total' => $total
+        ]);
+    }
+
+    public function reply(Request $request)
+    {
+        if (empty($request->input('id'))) {
+            abort(500, '参数错误');
+        }
+        if (empty($request->input('message'))) {
+            abort(500, '消息不能为空');
+        }
+        $ticketService = new TicketService();
+        $ticketService->replyByAdmin(
+            $request->input('id'),
+            $request->input('message'),
+            $request->session()->get('id')
+        );
+        return response([
+            'data' => true
+        ]);
+    }
+
+    public function close(Request $request)
+    {
+        if (empty($request->input('id'))) {
+            abort(500, '参数错误');
+        }
+        $ticket = Ticket::where('id', $request->input('id'))
+            ->first();
+        if (!$ticket) {
+            abort(500, '工单不存在');
+        }
+        $ticket->status = 1;
+        if (!$ticket->save()) {
+            abort(500, '关闭失败');
+        }
+        return response([
+            'data' => true
+        ]);
+    }
+}