v2board/app/Http/Controllers/User/TicketController.php
2022-04-11 11:30:53 +08:00

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<?php
namespace App\Http\Controllers\User;
use App\Http\Controllers\Controller;
use App\Http\Requests\User\TicketSave;
use App\Http\Requests\User\TicketWithdraw;
use App\Jobs\SendTelegramJob;
use App\Models\User;
use App\Services\TelegramService;
use App\Utils\Dict;
use Illuminate\Http\Request;
use App\Models\Ticket;
use App\Models\TicketMessage;
use Illuminate\Support\Facades\DB;
class TicketController extends Controller
{
public function fetch(Request $request)
{
if ($request->input('id')) {
$ticket = Ticket::where('id', $request->input('id'))
->where('user_id', $request->session()->get('id'))
->first();
if (!$ticket) {
abort(500, __('Ticket does not exist'));
}
$ticket['message'] = TicketMessage::where('ticket_id', $ticket->id)->get();
for ($i = 0; $i < count($ticket['message']); $i++) {
if ($ticket['message'][$i]['user_id'] == $ticket->user_id) {
$ticket['message'][$i]['is_me'] = true;
} else {
$ticket['message'][$i]['is_me'] = false;
}
}
return response([
'data' => $ticket
]);
}
$ticket = Ticket::where('user_id', $request->session()->get('id'))
->orderBy('created_at', 'DESC')
->get();
for ($i = 0; $i < count($ticket); $i++) {
if ($ticket[$i]['last_reply_user_id'] == $request->session()->get('id')) {
$ticket[$i]['reply_status'] = 0;
} else {
$ticket[$i]['reply_status'] = 1;
}
}
return response([
'data' => $ticket
]);
}
public function save(TicketSave $request)
{
DB::beginTransaction();
if ((int)Ticket::where('status', 0)->where('user_id', $request->session()->get('id'))->lockForUpdate()->count()) {
abort(500, __('There are other unresolved tickets'));
}
$ticket = Ticket::create(array_merge($request->only([
'subject',
'level'
]), [
'user_id' => $request->session()->get('id'),
'last_reply_user_id' => $request->session()->get('id')
]));
if (!$ticket) {
DB::rollback();
abort(500, __('Failed to open ticket'));
}
$ticketMessage = TicketMessage::create([
'user_id' => $request->session()->get('id'),
'ticket_id' => $ticket->id,
'message' => $request->input('message')
]);
if (!$ticketMessage) {
DB::rollback();
abort(500, __('Failed to open ticket'));
}
DB::commit();
$this->sendNotify($ticket, $ticketMessage);
return response([
'data' => true
]);
}
public function reply(Request $request)
{
if (empty($request->input('id'))) {
abort(500, __('Invalid parameter'));
}
if (empty($request->input('message'))) {
abort(500, __('Message cannot be empty'));
}
$ticket = Ticket::where('id', $request->input('id'))
->where('user_id', $request->session()->get('id'))
->first();
if (!$ticket) {
abort(500, __('Ticket does not exist'));
}
if ($ticket->status) {
abort(500, __('The ticket is closed and cannot be replied'));
}
if ($request->session()->get('id') == $this->getLastMessage($ticket->id)->user_id) {
abort(500, __('Please wait for the technical enginneer to reply'));
}
DB::beginTransaction();
$ticketMessage = TicketMessage::create([
'user_id' => $request->session()->get('id'),
'ticket_id' => $ticket->id,
'message' => $request->input('message')
]);
$ticket->last_reply_user_id = $request->session()->get('id');
if (!$ticketMessage || !$ticket->save()) {
DB::rollback();
abort(500, __('Ticket reply failed'));
}
DB::commit();
$this->sendNotify($ticket, $ticketMessage);
return response([
'data' => true
]);
}
public function close(Request $request)
{
if (empty($request->input('id'))) {
abort(500, __('Invalid parameter'));
}
$ticket = Ticket::where('id', $request->input('id'))
->where('user_id', $request->session()->get('id'))
->first();
if (!$ticket) {
abort(500, __('Ticket does not exist'));
}
$ticket->status = 1;
if (!$ticket->save()) {
abort(500, __('Close failed'));
}
return response([
'data' => true
]);
}
private function getLastMessage($ticketId)
{
return TicketMessage::where('ticket_id', $ticketId)
->orderBy('id', 'DESC')
->first();
}
public function withdraw(TicketWithdraw $request)
{
if ((int)config('v2board.withdraw_close_enable', 0)) {
abort(500, 'user.ticket.withdraw.not_support_withdraw');
}
if (!in_array(
$request->input('withdraw_method'),
config(
'v2board.commission_withdraw_method',
Dict::WITHDRAW_METHOD_WHITELIST_DEFAULT
)
)) {
abort(500, __('Unsupported withdrawal method'));
}
$user = User::find($request->session()->get('id'));
$limit = config('v2board.commission_withdraw_limit', 100);
if ($limit > ($user->commission_balance / 100)) {
abort(500, __('The current required minimum withdrawal commission is :limit', ['limit' => $limit]));
}
DB::beginTransaction();
$subject = __('[Commission Withdrawal Request] This ticket is opened by the system');
$ticket = Ticket::create([
'subject' => $subject,
'level' => 2,
'user_id' => $request->session()->get('id'),
'last_reply_user_id' => $request->session()->get('id')
]);
if (!$ticket) {
DB::rollback();
abort(500, __('Failed to open ticket'));
}
$message = sprintf("%s\r\n%s",
__('Withdrawal method') . "" . $request->input('withdraw_method'),
__('Withdrawal account') . "" . $request->input('withdraw_account')
);
$ticketMessage = TicketMessage::create([
'user_id' => $request->session()->get('id'),
'ticket_id' => $ticket->id,
'message' => $message
]);
if (!$ticketMessage) {
DB::rollback();
abort(500, __('Failed to open ticket'));
}
DB::commit();
$this->sendNotify($ticket, $ticketMessage);
return response([
'data' => true
]);
}
private function sendNotify(Ticket $ticket, TicketMessage $ticketMessage)
{
$telegramService = new TelegramService();
$telegramService->sendMessageWithAdmin("📮工单提醒 #{$ticket->id}\n———————————————\n主题:\n`{$ticket->subject}`\n内容:\n`{$ticketMessage->message}`", true);
}
}