v2board/app/Http/Controllers/Admin/TicketController.php

97 lines
3.0 KiB
PHP
Raw Normal View History

2019-12-12 19:47:32 +08:00
<?php
namespace App\Http\Controllers\Admin;
2020-05-10 19:04:16 +08:00
use App\Jobs\SendEmailJob;
2020-08-03 16:10:56 +08:00
use App\Services\TicketService;
2019-12-12 19:47:32 +08:00
use Illuminate\Http\Request;
use App\Http\Controllers\Controller;
use App\Models\Ticket;
2020-05-10 21:20:51 +08:00
use App\Models\User;
2019-12-12 19:47:32 +08:00
use App\Models\TicketMessage;
2020-05-10 19:04:16 +08:00
use Illuminate\Support\Facades\Cache;
2019-12-13 17:07:46 +08:00
use Illuminate\Support\Facades\DB;
2019-12-12 19:47:32 +08:00
class TicketController extends Controller
{
2020-01-11 13:36:52 +08:00
public function fetch(Request $request)
{
2019-12-13 16:00:04 +08:00
if ($request->input('id')) {
$ticket = Ticket::where('id', $request->input('id'))
->first();
if (!$ticket) {
abort(500, '工单不存在');
}
$ticket['message'] = TicketMessage::where('ticket_id', $ticket->id)->get();
for ($i = 0; $i < count($ticket['message']); $i++) {
2019-12-13 22:30:45 +08:00
if ($ticket['message'][$i]['user_id'] !== $ticket->user_id) {
2019-12-13 16:00:04 +08:00
$ticket['message'][$i]['is_me'] = true;
} else {
$ticket['message'][$i]['is_me'] = false;
}
}
return response([
'data' => $ticket
]);
}
2020-04-26 12:24:26 +08:00
$current = $request->input('current') ? $request->input('current') : 1;
$pageSize = $request->input('pageSize') >= 10 ? $request->input('pageSize') : 10;
2022-04-28 00:58:37 +08:00
$model = Ticket::orderBy('updated_at', 'DESC');
2020-04-26 19:32:42 +08:00
if ($request->input('status') !== NULL) {
$model->where('status', $request->input('status'));
}
2022-04-28 00:58:37 +08:00
if ($request->input('reply_status') !== NULL) {
$model->whereIn('reply_status', $request->input('reply_status'));
}
if ($request->input('email') !== NULL) {
$user = User::where('email', $request->input('email'))->first();
if ($user) $model->where('user_id', $user->id);
}
2020-04-26 12:24:26 +08:00
$total = $model->count();
$res = $model->forPage($current, $pageSize)
2019-12-13 17:13:10 +08:00
->get();
2019-12-13 16:00:04 +08:00
return response([
2020-04-26 12:24:26 +08:00
'data' => $res,
'total' => $total
2019-12-13 16:00:04 +08:00
]);
2019-12-12 19:47:32 +08:00
}
2019-12-13 16:02:19 +08:00
2020-01-11 13:36:52 +08:00
public function reply(Request $request)
{
2019-12-13 16:02:19 +08:00
if (empty($request->input('id'))) {
abort(500, '参数错误');
}
if (empty($request->input('message'))) {
abort(500, '消息不能为空');
}
2020-08-03 16:10:56 +08:00
$ticketService = new TicketService();
2020-08-03 16:17:03 +08:00
$ticketService->replyByAdmin(
2020-08-03 16:10:56 +08:00
$request->input('id'),
$request->input('message'),
$request->session()->get('id')
);
2019-12-13 16:02:19 +08:00
return response([
'data' => true
]);
}
2019-12-13 17:29:55 +08:00
2020-01-11 13:36:52 +08:00
public function close(Request $request)
{
2019-12-13 17:29:55 +08:00
if (empty($request->input('id'))) {
abort(500, '参数错误');
}
$ticket = Ticket::where('id', $request->input('id'))
->first();
if (!$ticket) {
abort(500, '工单不存在');
}
$ticket->status = 1;
if (!$ticket->save()) {
abort(500, '关闭失败');
}
return response([
'data' => true
]);
}
2019-12-12 19:47:32 +08:00
}