feature: add telegram reply ticket

This commit is contained in:
Tokumeikoi 2020-08-03 16:27:37 +08:00
parent 4a9367158b
commit 6a79ba5744

View File

@ -7,6 +7,7 @@ use Illuminate\Http\Request;
use App\Http\Controllers\Controller;
use App\Models\User;
use App\Utils\Helper;
use App\Services\TicketService;
class TelegramController extends Controller
{
@ -24,14 +25,13 @@ class TelegramController extends Controller
$this->msg = $this->getMessage($request->input());
if (!$this->msg) return;
try {
switch($this->msg->command) {
case '/bind': $this->bind();
switch($this->msg->message_type) {
case 'send':
$this->fromSend();
break;
case '/traffic': $this->traffic();
case 'reply':
$this->fromReply();
break;
case '/getlatesturl': $this->getLatestUrl();
break;
default: $this->help();
}
} catch (\Exception $e) {
$telegramService = new TelegramService();
@ -39,6 +39,27 @@ class TelegramController extends Controller
}
}
private function fromSend()
{
switch($this->msg->command) {
case '/bind': $this->bind();
break;
case '/traffic': $this->traffic();
break;
case '/getlatesturl': $this->getLatestUrl();
break;
default: $this->help();
}
}
private function fromReply()
{
// ticket
if (preg_match("/[#](.*)/", $this->msg->reply_text, $match)) {
$this->replayTicket($match[1]);
}
}
private function getMessage(array $data)
{
if (!isset($data['message'])) return false;
@ -50,6 +71,11 @@ class TelegramController extends Controller
$obj->args = array_slice($text, 1);
$obj->chat_id = $data['message']['chat']['id'];
$obj->message_id = $data['message']['message_id'];
$obj->message_type = !isset($data['message']['reply_to_message']) ? 'send' : 'reply';
$obj->text = $data['message']['text'];
if ($obj->message_type === 'reply') {
$obj->reply_text = $data['message']['reply_to_message']['text'];
}
return $obj;
}
@ -124,4 +150,23 @@ class TelegramController extends Controller
);
$telegramService->sendMessage($msg->chat_id, $text, 'markdown');
}
private function replayTicket($ticketId)
{
$msg = $this->msg;
$user = User::where('telegram_id', $msg->chat_id)->first();
if (!$user) {
abort(500, '用户不存在');
}
$ticketService = new TicketService();
if ($user->is_admin) {
$ticketService->replyByAdmin(
$ticketId,
$msg->text,
$user->id
);
}
$telegramService = new TelegramService();
$telegramService->sendMessage($msg->chat_id, "#`{$ticketId}` 的工单已回复成功", 'markdown');
}
}