opt: ticket service

app/Http/Controllers/Admin/TicketController.php

@@ -3,6 +3,7 @@
 namespace App\Http\Controllers\Admin;
 
 use App\Jobs\SendEmailJob;
+use App\Services\TicketService;
 use Illuminate\Http\Request;
 use App\Http\Controllers\Controller;
 use App\Models\Ticket;
@@ -63,27 +64,12 @@ class TicketController extends Controller
         if (empty($request->input('message'))) {
             abort(500, '消息不能为空');
         }
-        $ticket = Ticket::where('id', $request->input('id'))
+        $ticketService = new TicketService();
-            ->first();
+        $ticketService->replayByAdmin(
-        if (!$ticket) {
+            $request->input('id'),
-            abort(500, '工单不存在');
+            $request->input('message'),
-        }
+            $request->session()->get('id')
-        if ($ticket->status) {
+        );
-            abort(500, '工单已关闭，无法回复');
-        }
-        DB::beginTransaction();
-        $ticketMessage = TicketMessage::create([
-            'user_id' => $request->session()->get('id'),
-            'ticket_id' => $ticket->id,
-            'message' => $request->input('message')
-        ]);
-        $ticket->last_reply_user_id = $request->session()->get('id');
-        if (!$ticketMessage || !$ticket->save()) {
-            DB::rollback();
-            abort(500, '工单回复失败');
-        }
-        DB::commit();
-        $this->sendEmailNotify($ticket, $ticketMessage);
         return response([
             'data' => true
         ]);
@@ -107,24 +93,4 @@ class TicketController extends Controller
             'data' => true
         ]);
     }
-
-    // 半小时内不再重复通知
-    private function sendEmailNotify(Ticket $ticket, TicketMessage $ticketMessage)
-    {
-        $user = User::find($ticket->user_id);
-        $cacheKey = 'ticket_sendEmailNotify_' . $ticket->user_id;
-        if (!Cache::get($cacheKey)) {
-            Cache::put($cacheKey, 1, 1800);
-            SendEmailJob::dispatch([
-                'email' => $user->email,
-                'subject' => '您在' . config('v2board.app_name', 'V2Board') . '的工单得到了回复',
-                'template_name' => 'notify',
-                'template_value' => [
-                    'name' => config('v2board.app_name', 'V2Board'),
-                    'url' => config('v2board.app_url'),
-                    'content' => "主题：{$ticket->subject}\r\n回复内容：{$ticketMessage->message}"
-                ]
-            ]);
-        }
-    }
 }

app/Services/TicketService.php

@@ -0,0 +1,57 @@
+<?php
+namespace App\Services;
+
+
+use App\Jobs\SendEmailJob;
+use App\Models\Ticket;
+use App\Models\TicketMessage;
+use App\Models\User;
+use Illuminate\Support\Facades\Cache;
+use Illuminate\Support\Facades\DB;
+
+class TicketService {
+    public function replayByAdmin($ticketId, $message, $userId):void
+    {
+        $ticket = Ticket::where('id', $ticketId)
+            ->first();
+        if (!$ticket) {
+            abort(500, '工单不存在');
+        }
+        if ($ticket->status) {
+            abort(500, '工单已关闭，无法回复');
+        }
+        DB::beginTransaction();
+        $ticketMessage = TicketMessage::create([
+            'user_id' => $userId,
+            'ticket_id' => $ticket->id,
+            'message' => $message
+        ]);
+        $ticket->last_reply_user_id = $userId;
+        if (!$ticketMessage || !$ticket->save()) {
+            DB::rollback();
+            abort(500, '工单回复失败');
+        }
+        DB::commit();
+        $this->sendEmailNotify($ticket, $ticketMessage);
+    }
+
+    // 半小时内不再重复通知
+    private function sendEmailNotify(Ticket $ticket, TicketMessage $ticketMessage)
+    {
+        $user = User::find($ticket->user_id);
+        $cacheKey = 'ticket_sendEmailNotify_' . $ticket->user_id;
+        if (!Cache::get($cacheKey)) {
+            Cache::put($cacheKey, 1, 1800);
+            SendEmailJob::dispatch([
+                'email' => $user->email,
+                'subject' => '您在' . config('v2board.app_name', 'V2Board') . '的工单得到了回复',
+                'template_name' => 'notify',
+                'template_value' => [
+                    'name' => config('v2board.app_name', 'V2Board'),
+                    'url' => config('v2board.app_url'),
+                    'content' => "主题：{$ticket->subject}\r\n回复内容：{$ticketMessage->message}"
+                ]
+            ]);
+        }
+    }
+}